Digital Empire Support
Help center
Setup walkthroughs, troubleshooting guides, and account help for PixelProof, EntryProof, and TariffWatch. 29 articles live, 37 more on the way.
Not finding what you need? Email support@enforceintel.com.
Integrations
Route PixelProof, EntryProof, or TariffWatch alerts into Slack, Teams, PagerDuty, Discord, or any custom endpoint.
PixelProof
Meta Pixel & Shopify tracking help
PixelProof FAQ library — 50 questions answered →
- Installing the PixelProof Chrome extension
- Headless Shopify Hydrogen storefronts and PixelProof
- How to add your first Shopify store to PixelProof
- iOS 14.5 ATT impact on your Meta ads
- Meta Conversions API (CAPI) setup, step by step
- Meta Pixel troubleshooting , common errors and how to fix them
- Understanding your PixelProof scan results
- Server-side vs browser tracking, explained — coming soon (email support@enforceintel.com)
- PixelProof API access — coming soon (email support@enforceintel.com)
- PixelProof pricing tiers, compared — coming soon (email support@enforceintel.com)
- PixelProof refund policy — coming soon (email support@enforceintel.com)
- PixelProof webhooks — coming soon (email support@enforceintel.com)
- Fixing broken Meta pixels the scanner flagged — coming soon (email support@enforceintel.com)
EntryProof
CPSC eFiling readiness help
EntryProof FAQ library — 50 questions answered →
- Amazon FBA CPSC eFiling walkthrough
- GCC/CPC certificates — EntryProof is not the certifier
- How to interpret your CPSC readiness score
- Responding to a CPSC recall notice
- Test reports — what EntryProof does not store
- Which products actually need CPSC eFiling?
- GCC vs CPC certificates, explained — coming soon (email support@enforceintel.com)
- Third-party testing lab requirements — coming soon (email support@enforceintel.com)
- CPSC penalty overview — coming soon (email support@enforceintel.com)
- Shein / Temu seller-specific guides — coming soon (email support@enforceintel.com)
- EntryProof pricing — coming soon (email support@enforceintel.com)
- Cancelling your EntryProof plan — coming soon (email support@enforceintel.com)
- EntryProof API access — coming soon (email support@enforceintel.com)
TariffWatch
Section 232 exposure help
TariffWatch FAQ library — 50 questions answered →
- Adding HTS codes to your watchlist
- Comment letter template for aluminum importers (BIS-14, HTSUS 7603)
- CSV import and export
- How to use the Section 232 exposure calculator
- Understanding your weekly digest
- Getting started with the TariffWatch watchlist — coming soon (email support@enforceintel.com)
- Filing an inclusion rebuttal, end to end — coming soon (email support@enforceintel.com)
- Filing a comment letter (regulations.gov) — coming soon (email support@enforceintel.com)
- Section 232 explained (for finance and ops teams) — coming soon (email support@enforceintel.com)
- Using the duty impact calculator — coming soon (email support@enforceintel.com)
- How to read a BIS Federal Register notice — coming soon (email support@enforceintel.com)
- TariffWatch API access — coming soon (email support@enforceintel.com)
- TariffWatch pricing — coming soon (email support@enforceintel.com)
- Cancelling TariffWatch — coming soon (email support@enforceintel.com)
Account & billing
Cross-product account help
- Adding a teammate to your Digital Empire account
- Billing across PixelProof, EntryProof, and TariffWatch
- Exporting your data as CSV from PixelProof, EntryProof, and TariffWatch
- Data privacy and account deletion
- How to cancel your subscription
- Single sign-on (SSO) across Digital Empire products, explained
- How to send Digital Empire alerts to Discord
- Custom webhook endpoints with HMAC verification
- How to send Digital Empire alerts to PagerDuty
- How to send Digital Empire alerts to Slack
- How to send Digital Empire alerts to Microsoft Teams
Billing
Invoices, tax, payment methods, refunds
- Payment methods we accept — Every Stripe-supported card, bank debit, and wire method we accept, plus the enterprise ACH option. (coming soon — email support@enforceintel.com)
- Invoicing and PDF receipts — Where to find your invoices, how to add your company details, and how to route a copy to your AP inbox. (coming soon — email support@enforceintel.com)
- Tax handling (US sales tax, VAT, GST) — How Stripe Tax computes US sales tax by state, VAT for EU / UK, and GST for Canada / Australia on our subscriptions. (coming soon — email support@enforceintel.com)
- Refund policy — Our 30-day no-questions refund window, how prorated refunds work on annual plans, and how enterprise refunds are handled. (coming soon — email support@enforceintel.com)
- Enterprise / custom terms — When to talk to us about a custom MSA, security review packet, and volume pricing for compliance teams tracking 100+ SKUs or HTS lines. (coming soon — email support@enforceintel.com)
API
API keys, auth, rate limits, SDKs
- Getting an API key — Where to generate an API key in your account, how to scope it per-product, and the rotation cadence we recommend. (coming soon — email support@enforceintel.com)
- API authentication — Bearer-token authentication, the Authorization header format, and per-product token scopes (PixelProof / EntryProof / TariffWatch). (coming soon — email support@enforceintel.com)
- API rate limits — Per-plan rate limits, the 429 response shape, the Retry-After header, and how burst credits work. (coming soon — email support@enforceintel.com)
- API error codes reference — Every HTTP status code the API returns, the JSON error body shape, and the most common causes of 400/401/403/404/409/429/500. (coming soon — email support@enforceintel.com)
- SDKs and code samples — Curl, Node, Python, and Ruby samples for the most common calls, plus the openapi.json we publish for codegen. (coming soon — email support@enforceintel.com)
Account
Login, password reset, data export, deletion
- Log in / password reset (magic link) — How magic-link login works, why we don't use passwords, and what to do if the email lands in your spam folder. (coming soon — email support@enforceintel.com)
- Multi-user access (enterprise, coming soon) — The planned team-seat structure, role-based access, and how to invite additional teammates once it ships. (coming soon — email support@enforceintel.com)
- Data export — How to export your data in a portable format before you cancel, and how the archive is delivered (encrypted, signed URL). (coming soon — email support@enforceintel.com)
- Account deletion request — Where to file a deletion request, what happens to your data on file, and the 30-day soft-delete window before hard-purge. (coming soon — email support@enforceintel.com)
- Security disclosure policy — How to responsibly disclose a security issue, our response SLA, and the safe-harbor commitment for good-faith researchers. (coming soon — email support@enforceintel.com)