EntryProof FAQ library
The full 50-question objection library covering cpsc efiling readiness checker and data-prep for importers. Grouped by pricing, trust, technical, comparison, objections, and legal. The top 20 (all P0 plus highest-value P1) also surface on the EntryProof landing for fast-scan buyers; this page keeps the complete set for research-mode readers.
Solo is $79/mo with a 14-day trial. This opens the live Stripe Checkout Session. Cancel before the trial ends and you should not be charged. EntryProof does not file with CPSC or CBP.
Start Solo trial — $79/moPricing
P0How much does EntryProof cost?
Solo is $79/mo with a 14-day trial. Daily CPSC recall matching is live: we pull newly published recalls from CPSC's own SaferProducts feed every day at 11:00 UTC and compare them against up to 25 products you enrol. A UPC match is exact, a brand or manufacturer match is medium confidence, and a product-name match is the weakest and always needs verifying — every alert says which it was and links the CPSC notice. We do not guarantee we catch every recall that affects you. Growth is $199/mo for larger catalogs with priority support and quarterly office hours (no trial). We do not invent per-user or per-SKU overage on Solo; the 25-SKU cap is the honest limit. Live checkout is on /cpsc-efile.
P0Is there a free trial?
Yes — Solo checkout attaches a 14-day trial. You can run the free product-page readiness check first (no paid features required), then start Solo and cancel before day 15 if you should not be charged. During the trial you can paste listing URLs for the gap index and enrol up to 25 products for daily CPSC recall matching, which starts the next time the 11:00 UTC job runs. EntryProof does not issue certificates or a GCC/CPC, and does not file anything during the trial — or after you pay.
P0What's the refund policy?
Solo's 14-day trial is the risk-free window. After a paid month starts, email support@enforceintel.com; we handle reasonable refund requests case-by-case because arguing over $79 is beneath both of us. We do not guarantee CPSC or CBP acceptance, and we do not refund against a held container. Read /cpsc-efile/terms before you pay.
P0Can I cancel anytime?
Yes, and it is self-serve at /account -- enter your email, we send a one-time link that expires in 15 minutes, and you cancel from there. You keep access through the end of the paid period. No retention maze, no phone call, and no email to support required. Export your readiness-scan history before you go if you want a copy — we keep scan rows 30 days, then delete. EntryProof does not issue certificates or clearance, so there is no certificate archive to hostage.
P1Does the price really not scale with SKUs?
Solo is $79/mo for readiness checks across your catalog. Readiness checks are not metered per SKU. Recall monitoring is capped at 25 enrolled products, and that cap is enforced in the product — the enrollment API refuses the 26th — so it is a real limit, not a number we invented. Growth is $199/mo for larger catalogs and carries the same 25-product monitoring cap; there is no per-SKU overage on either tier.
P1Is there an annual discount?
No. Solo is sold monthly and there is no annual prepay and no bundle. We used to sell a three-product Founding Trio bundle; it is retired. That is not a fake countdown and not a lifetime lock.
P1Can multiple team members share one account?
Yes, at no extra per-seat fee. Your ops person, your broker liaison, and your QA lead can share a workspace. Solo is $79/mo; Growth is $199/mo for larger catalogs. We do not charge $30/head to hide the gap index from your own team.
P2Do you offer invoicing/PO-based billing?
Card via Stripe is standard, and every charge produces a proper PDF invoice with your company details for the bookkeeper. Annual prepaid plans are available on every subscription tier if your AP process wants one line item — email support@enforceintel.com.
P2What happens to my data if I stop paying?
You keep access through the end of the paid period. Export your readiness-scan history before you go if you want a copy — we keep scan rows 30 days, then delete. EntryProof does not issue certificates or clearance, so there is no certificate archive to hostage.
P2Is the Founding Trio bundle still available?
The Founding Trio bundle is retired. It was a one-time bundle of PixelProof, EntryProof, and TariffWatch, and it is no longer sold — not sold out, not waitlisted, withdrawn. Each product is bought on its own; current pricing is on /pricing. If you already paid for a seat, your access is honoured — email support and a human will answer.
Trust & security
P0Is my product and supplier data safe with you?
Checks store the URL and HTS you submitted, the HTML-signal findings, and a hashed IP for abuse control — not your raw IP. If you leave an email or subscribe, we store that email; Stripe handles cards (PCI DSS Level 1). Data is encrypted in transit (TLS 1.2+) and at rest (AES-256) on US infrastructure (Vercel + Supabase/Postgres). We do not sell listing data. Details and deletion live on /cpsc-efile/privacy.
P0Are you SOC 2 certified?
Not yet — honest answer, small company, audit is on the roadmap. What we can show your security reviewer today: architecture docs, our encryption posture, Stripe handling all payment data, and a data-flow diagram that fits on one page. Ask at support@enforceintel.com and we'll walk through it live.
P0Who can see my filing data?
You — and, on a paid workspace, the teammates you invite. Nobody at EntryProof browses customer scans as a product; production access is limited and logged. We are not a marketplace or a data broker. Scan findings will never appear in anyone else's benchmark. We do not hold your CPSC filings: we do not transmit them.
P1Are you GDPR/CCPA compliant?
Yes for the personal data we actually hold (your account details): full export and deletion on request at support@enforceintel.com, no data sales, standard contractual clauses with processors. Most of what a check stores is a listing URL, optional HTS, and HTML-signal findings — not a certificate archive.
P1Does CPSC or CBP see anything through you that they wouldn't otherwise?
No. EntryProof does not transmit filings to CPSC or CBP. We fetch the public product-page HTML you paste and score gap signals. eFiling itself — certificate data to CPSC via the Product Registry or ACE — is the regulation, done by you or your broker. We add zero extra government visibility because we are not in that pipe.
P1What happens if EntryProof goes down during an entry filing?
EntryProof is not in your filing path. We do not transmit to CPSC or CBP, so an outage on our side does not stop a broker filing or invalidate a Product Registry record. For in-flight work, export your readiness-scan history if you want a copy. A readiness check is not a filing-deadline tool and does not issue certificates.
P2Who's behind EntryProof?
Digital Empire Holdings LLC, a Wyoming company. Founder-run and small — which for you means support answers come from someone who actually knows the eFiling rule, within 12 business hours. Email support@enforceintel.com.
P2Can I delete my data completely?
Yes. Email support@enforceintel.com and we hard-delete within 30 days with written confirmation. Export your readiness-scan history first if you want a copy — we keep scan rows 30 days, then delete. EntryProof does not hold your CPSC certificates, so there is no certificate archive to wipe.
Technical
P0What does EntryProof actually do?
It is a CPSC eFiling readiness checker and data-preparation tool. You paste a product-page URL (and, when you have it, an HTS code). We fetch the public HTML and score five deterministic signals — age-grading, testing-lab names, manufacturer info, certificate or CFR / ASTM citations, and Prop 65 warnings — plus applicable v0.7 CPSIA rules for that HTS. Paid Solo is that same check across your catalog, plus daily CPSC recall matching: you enrol up to 25 products and once a day we compare newly published CPSC recalls against them and email you the candidates with the CPSC notice linked. A UPC matches exactly; brand and product-name matches are weaker and need verifying. We do not build or store GCCs or CPCs, we do not file with CPSC or CBP, and we do not issue certificates or clearance.
P0Setup time?
The free check takes a couple of minutes: paste a product-page URL, add an HTS if you have one, read the gap index. Solo adds readiness checks for your catalog; automated recurring scores and recall matching are not live yet — during early access your catalog is set up with the founder directly. That is not a broker onboarding, not a lab intake, and not "attach your certificates and we will file them."
P0What is CPSC eFiling and do I actually have to do it?
If you import consumer products requiring a certificate — almost certainly yes. CPSC's final rule (amending 16 CFR part 1110, published January 2025) made electronic filing of certificate data mandatory as of July 8, 2026 for regulated imported products. Certificate data now goes to CPSC electronically via the Product Registry or ACE at entry, instead of paper-on-request. EntryProof helps you see public-page gaps before that filing; it does not file the certificate for you.
P0Does EntryProof file directly with CPSC/CBP for me?
No. EntryProof is a readiness checker and data-preparation tool. We do not transmit filings, we are not a customs broker under 19 CFR 111, and we do not stand in for counsel or a CPSC-accepted lab. Your broker (or you, in the Product Registry) still files. Software that helps you see public gaps is not a filing service and does not issue certificates or clearance.
P1What's the difference between a GCC and a CPC?
GCC: General Certificate of Conformity — non-children's products subject to CPSC rules, based on testing or a reasonable testing program. CPC: Children's Product Certificate — children's products, which require third-party testing at a CPSC-accepted lab. EntryProof does not issue either. The checker flags public-page signals (certificate or CFR / ASTM citations among them) so you can see gaps; counsel and a CPSC-accepted lab handle the actual certificate.
P1Which product categories do you cover?
Any consumer product subject to a CPSC rule requiring certification — toys, children's apparel, electronics, furniture, household goods, and the long tail. The free check matches a valid HTS against up to 20 cited CPSIA rules (v0.7). That is a gap index, not a determination that a certificate is complete. Specific questions: support@enforceintel.com.
P1What does "multi-channel" mean here?
Your certificate obligations don't care whether the listing lives on your site, Amazon, or a marketplace-fulfilled channel. Paste the public product-page URL you care about; we score that HTML. One SKU with three listings is three checks, not three certificate factories. EntryProof does not file and does not issue a GCC or CPC for any channel.
P1How does rule-change coverage work?
Recall matching is live: enrol up to 25 products and once a day we compare CPSC's newly published recalls against them and email you the candidates, with CPSC's own notice linked. A UPC match is exact; brand or product-name matches are weaker and labelled as such. Automated Federal Register watching and listing-regression alerts are not live yet. That is not a promise we file rule-change packets for you, and it is not a Federal Register firehose we dump in your inbox unread. Growth is $199/mo for larger catalogs. We cite the specific rule on findings so you can verify us.
P2Can I bulk-import my existing certificates and test reports?
No — EntryProof is not a certificate archive or a GCC/CPC factory. Paste listing URLs (and HTS when you have them); we score public-page signals. We do not ingest certificate files, we do not issue certificates, and we do not file them. Keep your lab reports in your own archive; CPSC retention obligations sit with you.
P2Do you integrate with my broker's software?
Not via direct API yet — broker systems are a fragmented mess. What works today: export your readiness-scan findings to share with your broker. That is a gap index, not a certificate data set and not a filing packet. Broker-side integrations are on the roadmap; tell us which broker and we'll prioritize by demand.
Comparison
P0My customs broker handles all this — why do I need you?
Ask your broker one question: "Are you creating and maintaining my CPSC certificates?" The answer is usually no — brokers file entries with data you supply. Under CPSIA §14, the certificate obligation sits with the importer: you. EntryProof does not take that obligation over. We show public listing gaps so you can prepare the part that was always legally yours — with counsel and a lab, not with a clearance from us.
P0How do you compare to Comply PRO+?
They're a capable, established platform with a far broader feature set than ours — certificate generation from purchase orders, supplier and lab management, test-report expiry tracking, and a CPSC eFiling option. Their base plans are priced by quote; their published add-on rates are $50/month per additional user and $50/month per additional 25 products (complyproplus.com/pricing, checked 2026-09-16). We are not going to estimate their total for your team, because we cannot see their base price. Solo is $79/mo for a readiness-check workflow, not a sprawling compliance suite. If you need their enterprise breadth, buy them. If you need a public-page gap index, that's us. We do not claim to replace their filing or certificate-issuance features, because we do not offer those.
P1Can't I just use CPSC's Product Registry directly? It's free.
You can, and you should — we work *with* the Registry, not around it. What the free Registry doesn't do: score public product-page gaps against the eFiling signals. The Registry is the government's filing cabinet. We are a readiness checker; we do not feed the Registry for you and we do not issue certificates.
P1We manage this in spreadsheets today.
So did almost everyone before July 8, 2026. A spreadsheet can't tell you whether a public listing is missing the eFiling signals — paste the URL and get a CPSC eFiling gap-index in about 60 seconds. Solo is $79/mo for readiness checks across your catalog plus daily CPSC recall matching on up to 25 products you enrol; Growth is $199/mo for larger catalogs. A readiness check is not a prediction that paying us prevents a hold, and a recall match is a candidate to verify, not a determination.
P1Our testing lab manages our certificates.
Labs issue test reports; some help draft certificates. EntryProof does not issue certificates and does not replace your lab. We score public-page gaps. The lab is an input to your compliance program. We are a readiness checker, not the program.
P1Versus hiring a compliance consultant?
Consultants are great for judgment calls — is this product a "children's product," which standard applies to this weird SKU. That's $150-400/hr well spent occasionally. A recurring public-page gap index shouldn't cost consultant rates. Many buyers use both: us for the checker, a consultant for the edge cases. We do not impersonate counsel.
P2What about big GTM/trade platforms (Descartes, etc.)?
Enterprise trade platforms are built for global trade teams, and Descartes does not publish self-serve pricing on its product pages (checked September 14, 2026) — budgeting one means a sales conversation. If you're a $500M importer, go that way. We're built for the importer who needs a public-page gap index this month for $79 — or Growth at $199/mo if the catalog is larger. We do not claim to replace a GTM filing stack.
P2Amazon already asks me for compliance docs — doesn't that cover it?
Amazon's document requests protect Amazon, not your customs entries. Marketplace compliance and import eFiling compliance are separate obligations with separate enforcement. A readiness check on a public listing can make it easier to see what a retailer questionnaire is asking about — it does not generate the certificate Amazon wants.
Objections
P0We've imported for years without eFiling problems.
Because until July 8, 2026, mandatory eFiling didn't exist — certificates were furnish-on-request paper. That regime is gone. Certificate data now rides with the entry electronically, which means gaps that were invisible for years are now machine-checkable at the border. Past quiet is not future quiet. A readiness check is not a prediction that your next entry will clear.
P0$79/mo for compliance paperwork feels like pure overhead.
It is overhead — so is insurance. Context only: CPSC civil penalties can run six figures per violation (inflation-adjusted caps well past $100K each), and a held container costs demurrage and missed windows. That is industry-observed risk, not an EntryProof guarantee that paying us prevents a hold. $79/mo buys readiness checks for your catalog plus daily CPSC recall matching on up to 25 enrolled products — not a certificate, not a clearance, and not a guarantee that we catch every recall affecting you.
P0You're new and this is a compliance product. That worries me.
Reasonable. Three things: we do not file, so your CPSC Product Registry account is yours — if we vanished tomorrow we would not take your filings with us because we never held them; scan history exports and scan rows delete after 30 days; and the free check plus 14-day Solo trial let you verify the gap index against your own knowledge before paying. We earn trust by being auditable, not by claiming clearance.
P1My broker says they've "got it handled."
Get that in writing with specifics — which certificates, maintained by whom, updated on what trigger. Nine times out of ten "handled" means "we transmit what you give us." The importer of record holds the CPSIA §14 obligation regardless of what anyone handles. If your broker truly does full certificate management, they're rare — keep them. We are a readiness checker, not a second broker.
P1We only import a few SKUs. Overkill?
Small catalogs get held at ports too, and a 5-SKU importer usually has zero compliance staff — you're the compliance department between other jobs. Solo's 25-SKU cap is built for that size; the free check takes a couple of minutes. A readiness check is still not a clearance.
P1I'll wait and see how enforcement shakes out.
CBP and CPSC built the eFiling pipeline precisely to make enforcement cheap and automatic — targeting runs on the data now. "Wait and see" with a border agency means your test case is your own container. The free check is a couple of minutes now versus a panicked weekend after a hold. We still do not file and do not issue certificates.
P2Our products barely qualify as "consumer products."
Maybe — the definitions have real edges. Send us your product list at support@enforceintel.com and we'll give you an honest read, including "you probably don't need us" if that's true. We'd rather tell ten people no than have one wrong-fit customer churn angry. That read is not legal advice.
P2Another subscription, another login, another thing to manage.
Fair. This one replaces a tab: the "did this listing lose its age-grade / lab / citation?" check you were going to do by hand. It does not replace your certificate spreadsheet, your lab, or your broker.
Legal & compliance
P0Which regulations does EntryProof actually cover?
The scanner cites CPSIA Section 14 certificate requirements (15 U.S.C. §2063), the CPSC eFiling rule amending 16 CFR part 1110 (mandatory since July 8, 2026), and up to 20 product-specific CPSC rules your HTS may map to. We cite the specific rule on every requirement we flag so you can verify us. Citing a rule is not legal advice and not a determination that a certificate is complete.
P0Is EntryProof legal advice?
No. A score is not legal advice, not a GCC/CPC, not lab testing, and not a CPSC or CBP clearance. EntryProof does not issue certificates. For genuine judgment calls (is this a children's product, does this exemption apply), that belongs with counsel and your lab — not this page. Our terms state this and we mean it.
P1If I file wrong data using EntryProof, who's liable?
You remain the importer of record and the certifier — no software transfers that. EntryProof does not file, so "file wrong data using EntryProof" is a mismatch: we score public HTML. What we do: flag missing public signals before you or your broker file. We reduce the odds you walk in blind; we can't absorb legal ownership.
P1Who owns the compliance records I build in EntryProof?
You own your scan history. Export it at will. We keep scan rows 30 days, then delete; hard-delete on request at support@enforceintel.com after you've exported if you want a copy. EntryProof does not issue certificates, so there is no GCC/CPC archive to own or hostage. CPSC retention obligations survive your subscription and sit with you.
P2Do you keep an audit trail?
Checks store the URL and HTS you submitted, the HTML-signal findings, and a hashed IP for abuse control — timestamped. That is a scan log, not a certificate-version history and not proof of a filing. When CPSC or CBP asks "what did you know and when," your own records and your broker's file are the ones that matter.
P2Can you provide documentation for our customers' compliance requests?
You can export a readiness-scan result (gap index, cited rules, public-signal findings) to share. That is not a GCC, not a CPC, and not a certificate you can hand a retailer as if we issued it. Retailer and marketplace questionnaires still need your lab reports and the certificates you (or your lab/counsel) actually issue.