EntryProof FAQ — free-check limits, Solo pricing, and support

What does the free readiness check actually look at?

You paste a product-page URL (not a homepage) and, when you have it, an HTS code. Our server fetches that public HTML, canonicalizes the URL, and runs five deterministic detectors: age-grading, CPSC-accepted testing-lab names, manufacturer / country-of-origin / address language, certificate or CFR / ASTM citations, and California Prop 65 warnings. If you give a valid HTS, we also match it against 20 cited CPSIA rules (v0.7). Same HTML + same HTS → same score. No LLM is called. A higher score means fewer of those public signals were missing — it is a gap index, not a clearance percentage.

What does the free check not cover?

It does not log into CPSC’s Product Registry, ACE, or your broker’s filing system. It does not transmit a PGA message set, generate a GCC or CPC for you, or replace third-party lab testing. It cannot verify that a cited lab is currently CPSC-accepted for that test, that a cited standard is the correct one for the SKU, or that your certificate data will pass ACE validation. Other PGA agencies (FDA, USDA, EPA, ATF) are out of scope. Tariff / Section 232 exposure is TariffWatch, not this checker.

Is the free-check limit a hard lock?

No. EntryProof uses a soft paywall: this browser gets a small number of free checks (3, plus 2 more if you leave an email), then a nudge toward Solo at $79/mo with a 14-day trial. After about 24 hours the free budget can reset. If localStorage is unavailable (private mode, blocked storage), the gate fails open — we do not brick the checker. None of that is fake scarcity or a “locked premium” wall.

How much is Solo, and what do I get?

Solo is $79/mo with a 14-day trial. Daily CPSC recall matching is live: we pull newly published recalls from CPSC’s own SaferProducts feed every day at 11:00 UTC and compare them against up to 25 products you enrol. A UPC match is exact, a brand or manufacturer match is medium confidence, and a product-name match is the weakest and always needs verifying — every alert says which it was and links the CPSC notice. We do not guarantee we catch every recall that affects you. That is the primary paid path from the free checker. Growth is $199/mo for larger catalogs with priority support and no trial; the 25-item monitoring cap is the same on both tiers. Live Stripe checkout is on /cpsc-efile — including a Solo deep link at ?checkout=solo. We do not invent per-user or per-SKU overage on Solo; the 25-SKU cap is the honest limit. Solo bills monthly only — there is no annual Solo price and no prepaid Solo year, so no button on this site can quietly turn $79/mo into a yearly charge.

Is the Founding Trio bundle still available?

The Founding Trio bundle is retired. It was a one-time bundle of PixelProof, EntryProof, and TariffWatch, and it is no longer sold — not sold out, not waitlisted, withdrawn. Each product is bought on its own; current pricing is on /pricing. If you already paid for a seat, your access is honoured — email support and a human will answer.

Is there a free trial or a refund?

Solo checkout attaches a 14-day trial. Cancel before day 15 and you should not be charged — see the billing footer on your account. After a paid month starts, email support@enforceintel.com; we handle reasonable refund requests case-by-case. We do not guarantee CPSC or CBP acceptance, and we do not refund against a held container. Read /cpsc-efile/terms before you pay.

How do I get support?

Email support@enforceintel.com. That is the EntryProof support inbox on the live product host. There is no in-app chat team and no CPSC help-desk we pretend to be. We are a small company: expect a human reply, not a 24/7 SLA.

What data do you collect, and how long do you keep it?

Checks store the URL and HTS you submitted, the HTML-signal findings, and a hashed IP for abuse control — not your raw IP. If you leave an email or subscribe, we store that email; Stripe handles cards. Readiness-scan rows are retained 30 days, then deleted. Email opt-ins stay until you unsubscribe or ask us to delete. We do not sell listing data. Details and deletion live on /cpsc-efile/privacy; cookies we set are listed on /cpsc-efile/cookies; legal terms on /cpsc-efile/terms.

Does EntryProof file with CPSC or CBP for me?

No. EntryProof is a readiness checker and data-preparation tool. We do not transmit filings, we are not a customs broker under 19 CFR 111, we hold no ABI filer code, and we do not stand in for counsel or a CPSC-accepted lab. Two message sets exist. The Full PGA Message Set carries seven certificate data elements at entry — product ID, citation codes, manufacture date, manufacture place, product test date, testing laboratory, point of contact. The Reference PGA Message Set carries three certificate identifiers — certifier ID, product ID, version ID — that point at data you pre-entered in the CPSC Product Registry, which importers can self-register for without a broker license. Either way the entry itself is transmitted through ACE under a filer code: your broker’s, or your own if you self-file. We hold neither, so we cannot file for you even if you asked. There is no “16 elements” requirement — that number confuses the element count with “16 CFR”, the title of the regulations, not a count of anything.

Does EntryProof issue, certify, or file anything?

No — this is the line we will not blur. EntryProof assesses readiness. It does not issue a General Certificate of Conformity or a Children’s Product Certificate, does not certify that a product conforms, does not accredit or vouch for a testing lab, and does not file with CPSC or CBP. There is no certificate factory here. What you get is a gap index on the public signals a product page shows, plus the CPSIA rules that map to your HTS, so you and your broker can close gaps before entry. Issuing a certificate is the importer’s own legal act, resting on a passing test from a CPSC-accepted lab — not a document software sells you.

Is this legal advice or a clearance?

No. A green-looking score is not legal advice, not a GCC/CPC, not lab testing, and not a CPSC or CBP clearance. We will not claim your shipment will clear. If a classification, children’s-product determination, or exemption is a judgment call, that belongs with counsel and your lab — not this page.

Can I cancel anytime?

Yes, and it is self-serve at /account -- enter your email, we send a one-time link that expires in 15 minutes, and you cancel from there. You keep access through the end of the paid period. No retention maze, no phone call, and no email to support required. Soft-paywall free checks also keep working after you cancel — they were never a paid entitlement.

Where to go next

Pricing strings on this page match the live SKUs: Solo $79/mo with a 14-day trial. The dedicated Solo money page is /cpsc-efile/solo. Regulatory explainers (what eFiling is, how a GCC works, Section 15 penalties) stay on those dedicated guides — we are not duplicating them here. Legal detail lives on Terms, Privacy, and Cookies. Questions that are not here: email support@enforceintel.com.

EntryProof is a data preparation and readiness-assessment tool for the CPSC Product Registry. EntryProof is NOT a customs broker, NOT a testing laboratory, and NOT a legal-advice service. Compliance decisions remain the responsibility of the importer. EntryProof does not guarantee that any classification, packet, or filing will be accepted by CPSC or CBP.

Run the free readiness check Start Solo trial — $79/mo What Solo includes